Question 1

How do I start learning?

Accepted Answer

Browse available courses from the Courses page, enroll in a course that interests you, and start with the first lesson. Each lesson includes audio, vocabulary, and practice exercises.

Question 2

What is a learning streak?

Accepted Answer

Your streak counts the consecutive days you've completed at least one lesson. Maintaining your streak helps build consistent learning habits and earns you bonus XP points.

Question 3

Can I learn multiple languages?

Accepted Answer

Yes! You can enroll in multiple courses and switch between them anytime from your dashboard. Your progress is saved separately for each course.

Question 4

How do I earn points and badges?

Accepted Answer

Complete lessons, maintain your streak, and achieve learning milestones to earn XP points. Badges are awarded for special achievements like completing courses or reaching streak milestones.

Question 5

What are the different difficulty levels?

Accepted Answer

Courses are organized by difficulty: Beginner (A1-A2), Intermediate (B1-B2), and Advanced (C1-C2). Each level builds on the previous one, so we recommend starting at a level that matches your current abilities.

Question 6

How do I change my password?

Accepted Answer

Go to Settings > Account > Change Password. You'll need to enter your current password and then set a new one. If you forgot your password, use the "Forgot Password" option on the login screen.

Question 7

Can I delete my account?

Accepted Answer

Yes, you can request account deletion from Settings > Account > Delete Account. This will permanently remove your account and all associated data. This action cannot be undone.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, Apple Pay, and Google Pay through our secure payment providers. Subscriptions are managed through the App Store or Google Play.

Question 9

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription at any time through your App Store or Google Play account settings. Your access will continue until the end of your current billing period.

Question 10

How does offline mode work?

Accepted Answer

When you enable offline mode in Settings, the app will use cached content so you can continue learning without an internet connection. Make sure to download lessons while online first.

Frequently Asked Questions

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